Completing the training:

• Training can be completed in-person with a live facilitator, or online in ICON.
• Each session—except the Overview—requires about 1.5 hours to complete. The Overview requires about 30 minutes to complete.
• In-person training sessions with a live facilitator are offered in formats that allow you to complete the entire training in one week or even one afternoon.
• Supervisors have the option to test out of three of the four required sessions (excluding the Overview).
• The first training session—the Overview—may only be completed online or as part of a special in-person bundle that includes all four sessions.

The four sessions of the Supervisor Training@Iowa project are:

• Overview
• Recruiting, Hiring, and Onboarding
• Engaging and Retaining Employees
• Facilitating Performance, Coaching, and Documentation

How to Participate in Training if Required to Fulfill a Compliance

Follow the instructions below to fulfill the Supervisor Training@Iowa requirements. There are several ways to fulfill the compliances. The different ways are noted below in Options for Meeting Compliances.

• Log into Employee Self Service with your HawkID and password.
• Select the My Career button, then Compliances & Qualifications, then My Compliances.
• You will see a list of the compliances you need to fulfill, including any remaining Supervisor Training@Iowa sessions.
• Select the View Details button next to the title of the session you want. The view will expand to show you the various options for fulfilling the compliance.
  • In-person sessions take place with a live facilitator at a designated time and location. These sessions are available beginning in January 2020 and are offered weekly, both in the morning and afternoon. In addition, special offerings are available in which all four sessions are delivered together in one morning or afternoon.
  • Online sessions are available in ICON and can be completed at your convenience. The online session has a quiz that must be successfully passed.
  • Assessments are 25-question quizzes intended to broadly demonstrate your knowledge and understanding of key aspects of the topic areas of the session without attending either online or in-person.
• Select Enroll in Course next to the item you want. This will take you to the page in My Training that has the session description, any special instructions, and the available session opportunities.
• Select Enroll in Session to sign up for that session. If you select a session that is online (either a course or assessment), you can complete it at your convenience. If you select a live, in-person session, you will receive an enrollment confirmation email with the date, time, and location of the session. Be sure to put it on your calendar.

How to Participate in Training if not Required to

Fulfill a Compliance

If you are not in the population of individuals who are required to complete the training but want to register for any of the Supervisor Training@Iowa sessions, follow these steps:

• Log into Employee Self Service with your HawkID and password.
• Select the My Career button, then Learning & Development, and then My Training.
• Near the top of the page, select Enroll in Courses.
• Enter “Supervisor Training@Iowa” in the Course Title box and select Search Courses. A list of the available in-person and online sessions will appear.
  • Alternatively, you can enter "Supervisor Training@Iowa" in the Search box to be presented with the various session opportunities. Each session notes whether it is in-person or online.
• Select View Details next to the session you want. This will take you to the page in My Training that has the session description, any special instructions, and the available session opportunities.
• Select Enroll in Session to be signed up for that session. If you select a session that is online you can complete it at your convenience. If you select a live, in-person session, you will receive an enrollment confirmation email with the date, time, and location of the session. Be sure to put it on your calendar.

Options for Meeting Compliances

In-Person

If you want to participate in an in-person session, look for the session titles or course codes below when following the instructions above.

• 989 – Supervisor Training@Iowa: Recruiting, Hiring, and Onboarding
• 990 – Supervisor Training@Iowa: Engaging and Retaining Employees
• 991 – Supervisor Training@Iowa: Facilitating Performance, Coaching, and Documentation
• 987 - All sessions combined (989, 990, 991, and the Overview)

Online

If you want to take a session online, look for the session titles or course codes when following the instructions above.

• WSPR00 – Supervisor Training@Iowa: Overview
• WSPR01 – Supervisor Training@Iowa: Recruiting, Hiring, and Onboarding
• WSPR02 – Supervisor Training@Iowa: Engaging and Retaining Employees
• WSPR03 – Supervisor Training@Iowa: Facilitating Performance, Coaching, and Documentation

Assessment

Supervisors have the option to test out of three of the four required courses (excluding the Overview). This option involves successfully completing an online assessment to broadly demonstrate knowledge and understanding of key aspects of the topic areas related to that session’s content.

If you receive a passing score on a session assessment (80 percent or higher), you will not be required to participate in that session (online or in-person). Please note that you can only attempt each assessment once. If you do not successfully pass the assessment on your first attempt, you will be required to complete the session online or in-person with a live facilitator.

Supervisors may test out of the following Supervisor Training@Iowa sessions:

• Recruiting, Hiring, and Onboarding
• Engaging and Retaining Employees
• Facilitating Performance, Coaching, and Documentation

If you want to take an online assessment, use the word 'assessment' when searching using the instructions above. Alternatively, you can search for these sessions using the codes below.

• WSPRQ1 – Supervisor Training@Iowa: Recruiting, Hiring, and Onboarding
• WSPRQ2 – Supervisor Training@Iowa: Engaging and Retaining Employees
• WSPRQ3 – Supervisor Training@Iowa: Facilitating Performance, Coaching, and Documentation

Questions

If you have questions about Supervisor Training@Iowa and the required sessions, please consult the Supervisor Training@Iowa FAQ, or call Organizational Effectiveness at 319-335-3558, Monday through Friday, from 8 a.m. to 5 p.m.