Administrative Services

Campus Address
121-10 USB
Mailing Address

121 University Services Building, Suite 10
Iowa City, IA 52242-1911
United States

The UHR Welcome Center is open 8:00am-5:00pm, Monday through Friday.

2018 Year in Review

During the 2018 fiscal year, University Human Resources addressed the impact of changes to Iowa's collective bargaining law, developed new strategies and systems for attracting top talent, networked human resources professionals across campus and throughout the corridor region, and provided comprehensive services for more than 28,000 UI employees.

Download our brief 2018 year-in-review report or read on for a summary of 2018 accomplishments:

UHR Year in Review 2018 (pdf)


  • Launched data dashboards with real-time information on employment demographics, turnover and retention, and absence management to support decision-making and strategic planning
  • Piloted executive search service
  • 130+ UI community members involved in implementing key recommendations from Talent@Iowa task force report
  • 250+ attendees at first UI Human Resources and Business conference in April 2018
  • 60 HR leaders from Big 10 Academic Alliance attended spring meeting co-hosted by UI
  • 23 BUILD certificates earned by University Human Resources leaders

Employment Services

  • Developed a new talent acquisition strategy to attract, engage, and recruit staff and faculty
  • Working with HR Information Management, purchased and began implementation for new applicant tracking system (Oracle Talent Acquisition Cloud) to replace Jobs@UIowa system
  • Assumed Dual Career Services from the Pomerantz Career Center
  • Assumed leadership for the Higher Education Recruitment Consortium (HERC)

Employee and Labor Relations

  • 10,000+ staff and graduate students impacted by changes in collective bargaining
  • 26 internal and external training presentations during calendar year 2017
  • 1,000 ELR help line requests during calendar year 2017


  • Developed a new 2018 benefits and enrollment guide for UI faculty and staff
  • Implemented online benefits enrollment for new hires, eliminating paper forms and streamlining the onboarding process
  • 5,500+ Merit staff and retirees transitioned to UI benefit plans by Jan. 1, 2018
  • 33,000 IRS Form 1095s (insurance info) delivered, 13,000 online
  • 800 retirees counseled at fall 2017 open enrollment sessions

Compensation and Classification

  • Introduced a UI compensation philosophy that emphasizes total rewards
  • Created an ICON course to support furloughed employees
  • Automated notifications for a variety of HR transactions, including the probationary-to-career-status process for Professional and Scientific staff, and developed new Transaction System information resources
  • Updated Professional and Scientific advertising guidelines to reflect best practices


  • Developed plans for HR Transaction System redesign
  • Established campus payroll committees to enhance communication and collaboration
  • 388,000+ time records processed
  • $1.6 billion+ in salaries remitted
  • 74,000+ transactions processed
  • 38,000+ W-2 forms issued
  • 11,000+ I-9 forms processed

Health and Wellbeing

  • Delivered Creating a Resilient Workforce presentations to more than 1,000 UI Health Care faculty and staff
  • Presented 16 resilience programs to new staff nurses, including programs tailored to pediatric intensive care
  • Surveyed faculty and staff participants in health and wellbeing programs:
    • 93 percent say their ability to perform increased
    • 95 percent say their personal wellbeing improved
    • 94 percent say their satisfaction working at UI increased
  • 14,000+ unique faculty and staff reached by Employee Assistance, Family Services, and liveWELL programs
  • 13,800 faculty/staff Personal Health Assessment participants—10,000 have healthy profiles
  • 175 student parents received financial subsidies for child-care expenses

Immigration Services

  • Completed implementation of new immigration processes for prospective and incumbent foreign national employees
  • Revised H-1B process for IT professionals and other high-scrutiny occupations identified by U.S. Citizenship and Immigration
  • Expanded J-1 waiver services to UI Carver College of Medicine and Iowa City Veterans Affairs Medical Center

Information Management

  • With Employment Services, purchased and began implementing Oracle Talent Acquisition Cloud (OTAC) and started developing a new UI jobs website
  • Introduced new systems for correcting time records, making flexible spending account claims, adjusting base salaries, and establishing preferred first names
  • Completed system updates related to Merit benefits and bargaining changes
  • Supported data dashboard development
  • Completed PeopleSoft upgrades
  • 9 new Compliance and Qualifications training management system implementations

Disability Services

  • Centralized leave and disability services to more than 6,500 faculty and staff
  • 500+ consultations provided
  • 50+ supervisor training sessions conducted

Organizational Effectiveness

  • Implementing recommendations from review of Threat Assessment Program, expanding team and creating processes to ensure escalation of issues to UI leaders
  • Enhanced support for supervisors with new onboarding initiatives, an online development program, and expanded Supervising@Iowa series
  • Expanded DEO Leadership Development Program with the Office of the Provost to add a graduate networking component
  • Introduced Solutions Lab with programs to support interdisciplinary research on the opioid epidemic and building a more diverse workforce and inclusive culture in Student Life
  • 99.72 percent of faculty and staff received performance reviews, consistent with policy
  • 18,000 unique faculty and staff took an online class
  • 500+ people took part in OE-facilitated strategic planning for the Department of Radiology


  • Developed myquickcoach video on safe computer use
  • 275+ ergonomic assessments/consultations
  • 95 percent overall satisfaction

Talent Acquisition@Iowa

Staff from various UHR units led cross-campus push to modernize systems and processes for recruiting, hiring, and retaining staff and faculty