TIAA Refund Information

If you are a former University of Iowa faculty or staff member requesting a refund of retirement contributions, you must contact the Teachers Insurance and Annuity Association, P.O. Box 1259, Charlotte, NC 28201, or call (800) 842-2776.  If an alternate company is involved, please contact them directly. 

Applicants for refund should be aware that companies will only grant a refund request which has been approved by the University of Iowa. 

When applying for a refund from TIAA, the following information should be furnished.

  • Name
  • Social Security number
  • Termination date of employment
  • Mailing address
  • Indicate that employment was at the University of Iowa

Request for a refund should not be made until after termination of employment. Please note: termination of employment means that you no longer receive any form of salary or wage compensation from the University of Iowa eligible for TIAA contributions. 

Upon receipt of your request for a refund, TIAA will send you a computer-generated letter. The University sends TIAA notice of terminations on a monthly basis. It will then take three to four weeks until your refund is completed.

The information presented on our website describes only the highlights of the plans and does not constitute official plan documents. Additional terms and conditions may apply. If there are any discrepancies between the information contained herein and the official plan documents, the plan documents will govern. For more detailed information you may contact Wellmark Blue Cross/Blue Shield at toll-free number 800-524-9242 (TTY: 888-781-4262), Monday through Friday from 7:30 a.m. to 5:00 p.m. (Central Time). For more efficient service, please have your member ID number handy - it can be found on the front of your card.

Contact Information

University Benefits

Campus Address
120 USB
Mailing Address

120 University Services Building
Iowa City, IA 52242-1911
United States

Monday-Friday, 8 a.m.-5 p.m.