Departmental Training

We'll Come to You!

Supervisors: UI Learning & Development can provide in-house departmental training that supports a need in your area. Programs typically range from one to three hours in length. Contact Heidi Zahner-Younts at 319-335-2260 for an intake discussion. During the intake, you will be asked some questions so that we may tailor the training to your needs:

  1. What is your reason for seeking this training?
  2. What do you want your group to achieve as a result of this training?
  3. What specific behaviors would you like to see more of/or less of?
  4. What would the participants think about this training?

General topics for departmental training may include:

  • Positive Workplaces
  • Customer Service
  • Communication Skills
  • Team Building
  • Supervisory Skills

Partner with us to provide effective training for your staff.