Frequently Asked Questions

The leave is not taken from your account until the employee actually needs it. It could be several months to over a year from the time we receive your donation form until the leave is used.

The employee has only used a portion of the pledged hours. The remaining hours will continue as pledged for future use. Your donation form will be returned if the employee no longer needs the hours, and your hours are no longer considered pledged.

Hours are not taken from a donor until they are needed. If the recipient leaves the program, your donation form will be returned to you, and your hours are no longer considered pledged.