Competencies Assessed in Emotional IntelligenceView360

For “Leaders at all Levels” including those not Currently in Formal Leader Roles

Self Management

  • Self-Development
    Manages one's own time, energy and abilities for continuous personal growth and maximum performance.
  • Adaptability/Stress Tolerance
    Maintains balance and performance under pressure and stress. Copes with ambiguity and change in a constructive manner.
  • Self-Control
    Manages and controls emotions and behavior in the face of interpersonal conflict. Demonstrates patience, rarely overreacts or loses control.
  • Trustworthiness
    Demonstrates and practices high standards of personal and professional integrity. Displays honesty and candor. Creates trusting relationships with others.
  • Strategic Problem-Solving
    Analyzes a situation, identifies alternative solutions, and develops specific actions; Gathers and utilizes available information in order to understand and solve organizational issues and problems.
  • Achievement Orientation
    Accomplishes tasks, projects and assignments on time and with quality.

Relationship Management

  • Building Strategic Relationships
    Initiates and cultivates strategic internal and external networking relationships that foster both individual and organizational goals. Builds and maintains effective and collaborative relationships with diverse internal and external stakeholders.
  • Conflict Management
    Negotiates and effectively resolves interpersonal differences with others.
  • Leadership/Influence
    Utilizes appropriate interpersonal styles and approaches in facilitating a group towards task achievement.
  • Interpersonal Sensitivity/Empathy
    Takes actions that demonstrate consideration for the feelings and needs of others.
  • Team/Interpersonal Support
    Assists, motivates, encourages and supports others who depend on each other to accomplish tasks, projects and assignments.
  • Collaboration
    Establishes and develops cooperative, supportive and collaborative working relationships with others.

Reprinted with permission from Envisia Learning.