Long-Term Care Insurance

Long-term Care Insurance is a voluntary benefit available to eligible University of Iowa employees and their eligible family members.

Long-term care insurance covers expenses for long term care services received at home, in the community or in a nursing facility.

  • Neither health nor disability insurance will cover this kind of care.
  • Relying on government programs may not be a viable solution.
  • Without insurance, the costs of these services may have to come out of your savings or income.

Genworth Life Insurance Company is the new University of Iowa Long-term Care Insurance carrier.
For more details, visit the Genworth web siteĀ . The Group ID is "UIA" and the Code is "groupltc".

Phone: Call Genworth customer service at 800-416-3624 to get answers to any questions you may have. Customer Service hours are 7:00 a.m. to 7:00 p.m. CST Monday-Friday.

John Hancock was our previous carrier, and they will no longer be accepting new applications from our faculty and staff. If you have coverage with them, you may request information on that coverage toll-free at 888-999-2072, Monday through Friday, from 7:30 a.m. to 5:30 p.m. Central Time.

For more information on selecting Long-term Care Insurance you can also visit: SHIIP - Senior Health Insurance Information Program