Health Coach Service

After you take your Personal Health Assessment (PHA), depending on your health needs, you may qualify to work  with a Health Coach to help build new skills to meet your personal health goals.

There are three different ways you can work with a Health Coach:

  • One-on-one Health Coach
    • For first time participants. Work with a coach to create your vision of well-being and set a plan in place.
  • Group Health Coach
    • Participate in a group, exploring specific well-being topics while building skills and support.
  • Health Coach Booster
    • For those who have worked with a Health Coach before, participate in three sessions focused on specific topics for skill development.

A Health Coach can work with you in person, over the telephone, or via electronic communication depending on your preference. To schedule a meeting with a Health Coach, contact liveWELL.

What is Coaching?

Coaching facilitates behavior change via a structured, supportive partnership between you and your coach. You will:

  • Set both long and short term goals.
  • Set action plans and monitor progress in attaining goals.
  • Develop strategies to utilize your strengths most effectively and maximize your potential to achieve desired outcomes.

What makes coaching effective in helping people change behavior?

  • Provides written commitments from you to fulfill the action plan.
  • Tracks your progress and holds you accountable to these commitments.
  • Is provided in a structured, supportive environment.

Reasons to have a health coach

  • Need motivation, discipline, or accountability to meet your goals.
  • Need a personalized plan that meets and evolves with your unique needs.
  • Are overwhelmed by all the conflicting fitness, health and nutrition information.
  • Want the privacy and confidentiality provided to you by your coach.

What’s included in the Health Coach Service

  • Individualized report from your Personal Health Assessment (PHA).
  • Generally, you meet with your Health Coach up to five times over the course of 10-16 weeks in person, via telephone, Skype or via email.
  • Follow-up contact at one and three months.
  • There may be other programs that will complement the Health Coach service as part of your personal improvement plan.
  • The University will pay the program fee for select referral programs including Mindfulness-Based Stress Reduction, Personal Training, Nicotine Replacement Therapy or Chantix.

When and Where Can I Meet With a Health Coach?

Health Coach appointments are available between 7:30 a.m. and 7:30 p.m. at two campus locations:

  • The University Employee Health Clinic (Boyd Tower-UI Hospitals and Clinics), West campus
  • The Campus Recreation and Wellness Center (309 South Madison Street), East campus


Prior to or at Initial Visit

Health Coach Initial Visit

Subsequent Health Coach Visits


University of Iowa regular employees, employed at 50% time or greater are currently eligible, including house staff.

Frequently Asked Questions

Participation is voluntary.

You may complete the Personal Health Assessment (PHA) during work time, as your workload allows. It should take 10-15 minutes to complete.

Other programs and services such as the Health Coach Service, using campus recreational facilities, or participating web-based programs at My Health and Wellness may be done on non-work time or by receiving permission from your supervisor; the same is true for participation in any subsequent or referral programs. If you are unable to participate on work time, you can use vacation time to participate.

For your convenience, Health Coach staff are available from 7:30 a.m. to 7:30 p.m. on most days of the week and at two campus locations, or via telephone, email, or Skype.

Limited UI Wellness Staff have access to user information. Please review our Privacy Practice Notice.

For participation in the Personal Health Assessment or Personal Wellness Modules, the information will be stored on a secure system that resides with our third party vendor, Quality Health Solutions. Information will be reported in aggregate format only as in an annual report. Limited UI Wellness staff will have administrative access to individual and aggregate information.

Individual health information will not be reviewed with you or others without your specific consent. (Review our privacy practices notice.)