Contact

University Benefits

Fax
319-335-2776
Campus Address
120 USB
Mailing Address

120 University Services Building
Iowa City, IA 52242-1911
United States

Hours
Monday-Friday, 8 a.m.-5 p.m.
Health care under the UISelect plan is available through Level 1 and Level 2 providers. UISelect does not offer Level 3 providers, except in emergencies or with a guest membership. Levels 1 and Level 2 include only hospitals and clinics in the state of Iowa.

You do not need to pick a plan level before receiving care from a provider. The lower the provider level you visit, the lower out-of-pocket costs for the UISelect member.

Care Providers by Level

Provider Category Level 1 Level 2
Level 3
Description All UI health care locations, including University of Iowa Hospitals & Clinics, UI Urgent Care, and UI QuickCare

Providers from the Blue Access network

Locally, Level 2 includes Mercy Hospital and most providers in and around Iowa City that are not Level 1

Not covered, except in emergencies. 

(Dependent children attending college, long-term travelers, and families living apart may be covered through guest membership)
BCBS Payment Arrangements Blue Cross and Blue Shield of Iowa have contracts with these providers, and they agree to accept payment arrangements and file claims for you. Payments are made directly to these providers.
N/A
Claim Settlement These providers will file claims for you. Claims are settled directly with these providers.
N/A

 

Emergency Services

If you receive emergency care for covered services and cannot reasonably reach a participating provider, emergency room care received during the course of the emergency will be reimbursed as though your services were received from a participating provider. UISelect members will be billed a $100 copay and waived if they are admitted to a hospital.

An emergency is considered a medical condition that a prudent layperson (with an average knowledge of health and medicine) could reasonably expect to result in serious jeopardy to a person’s health in the absence of immediate medical attention.  The emergency services must be provided in an emergency room setting (not an urgent care center or physician’s office).

Providers at the University of Iowa Hospitals & Clinics

  1. When care is provided at the University of Iowa Hospitals & Clinics, the individual and the provider will agree on the role medical residents will play in their care. An individual may choose to have all primary health care provided by faculty members and staff physicians. When an individual is hospitalized, medical residents and medical students are an integral part of the team that supports treatment by the faculty and physicians on staff.

 

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ABOUT OUR SITE: 
Our website's information describes only the highlights of the plans and does not constitute official plan documents. Additional terms and conditions may apply. If there are any discrepancies between the information contained herein and the official plan documents, the plan documents will govern. For more detailed information, you may contact Wellmark Blue Cross/Blue Shield at toll-free number 800-524-9242 (TTY: 888-781-4262), Monday through Friday from 7:30 a.m. to 5:00 p.m. (Central Time). For more efficient service, please have your member ID number handy, which is on the front of your card.