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HR Operational Roadmap
Staff Success Strategic Plan Action Resource Committee (SPARC)
Career Pathways: Optimize comprehensive career development framework, equipping employees and supervisors to progress in career goals
- UHR lead: Rachel Napoli and Jiongting Hu
- Completion:
Recognition programs: Pilot and implement recommendations and utilize data to assess effectiveness of campus programs
- UHR lead: Abigail Schaver
- Completion:
CRM - Radancy implementation: Implement recruitment marketing platform focused on UI Health Care
- UHR lead: Keith Becker
- Completion:
Working at Iowa vendor (2028): Explore options that allow for benchmarking; review survey questions and explore methods for analyzing and reporting results
- UHR lead: Isandra Martinez-Marrero
- Completion:
Modernization learning approach: Redesign programs in support of leadership capability that strengthen supervisor effectiveness and scale data-driven learning experiences to enhance employee performance and engagement
- UHR lead: Kim Moses
- Completion:
Operational Efficiency: HR Redesign
Hub and Spoke Administrative: Optimize service delivery model that connects HR staff across administrative units, strengthens functional expertise, and builds consistent employee-focused processes while allowing for continuous improvement
- UHR lead: Sharon Beck
- Completion:
HR Transaction Hub: Create a centralized, scalable HR Transaction Center model that delivers high-quality, compliant, and efficient HR services through integrated processes, centralized expertise, standardized practices, and clear service delivery roles
- UHR lead: Dan Schropp and Trevor Glanz
- Completion:
I-9 centralization: Centralized I-9s to create a more consistent and efficient processing which ensure compliance and accuracy
- UHR lead: Andrea French
- Completion:
Unified Service Center planning phases: Leverage technology to create an employee-centric call center that aligns with modern tiered approach that triages calls and provides consistent answers to questions
- UHR lead: Beck Tjelmeland, Rebecca Olson, and Terri Hein
- Completion:
ELR service core: Dedicated team of investigators trained to enhance case management and tracking, address bottlenecks, and clarify roles
- UHR lead: Todd Rent
- Completion:
Well-Being SPARC
Mental health: Grow implementation of peer-to-peer support: R U OK?
- UHR lead: Bronwyn Threlkeld-Wiegand
- Completion:
Financial well-being: Increase campus awareness and engagement in existing financial services
- UHR lead: Diana Kremzar
- Completion:
Population health: Expand chronic condition management through employee well-being services and health plan design
- UHR leads: Mike Kaplan and Erin Litton
- Completion:
Benefits: Work with FRIC on health plan design to optimize costs for sustainability
- UHR lead: Mike Kaplan and Rebecca Olson
- Completion:
Evaluation: Conduct outcome evaluations (quantitative and qualitative) on identified services, collaborate with orgs and departments on local data and opportunities for health improvement
- UHR leads: Erin Litton and Melanie Cuchna
- Completion:
Hard to reach populations: Improve engagement with select populations through multi-modal communication strategies and collaboration with local leadership
- UHR lead: Erin Litton
- Completion:
Health Care
Identify and implement strategic high priorities: Compensation packages, well-being programs
- UHR lead: Cheryl Reardon and Kyle Anson
- Completion: 100%
Mergers/acquisitions: Continue to effectively manage new mergers and/or acquisitions