While conflict is very commonplace, feeling good about conflict and having confidence is not nearly as common. Consider the following resources to approach conflict feeling calmer and more confident.
Building Confidence in Addressing Conflict
What you can do to prepare yourself for a difficult conversation
The Process of Conflict Resolution
Steps and support resources for working through a conflict
Supporting Others in Conflict
How supervisors and HR professionals can assist those on their teams
When Conflict Crosses the Line
Resources and actions to take when conflict becomes a larger issue
Navigating Conflict Resources
University of Iowa has lots of existing resources to support employees in navigating conflict.