Staff Handbook - Chapter 4

Resources and Services

Index

News/Public Relations

Iowa Public Radio

WSUI and KSUI are member stations of Iowa Public Radio which oversees the public radio operations licensed to Iowa's three public universities. WSUI, 910 AM, is an NPR (National Public Radio) affiliate carrying news and information programming. KSUI, 91.7 FM, offers a classical music and arts format.

Iowa Now

Iowa Now is the University of Iowa’s official, one-stop source for UI news, offering information and insights from people and programs throughout our university. The Iowa Now website updates throughout the day—check back regularly for the latest news. You also can sign up for a daily email digest or get news via RSS. See the Subscribe page for more info. University Communication and Marketing manages Iowa Now with contributions from partners across campus. Have an idea or an item to share? See the Contact and Submission Guidelines pages.

University News Services

The staff of University News Services (300 Plaza Centre One; 319-384-0000) report on initiatives from University of Iowa colleges, departments, and programs, generating stories distributed to multiple audiences via Iowa Now, the university's central news site. Staff market stories to external media; field queries from local, state, national, and international news organizations; address public record requests; and provide media training for UI leaders, faculty, and staff. The unit also manages community outreach initiatives including the UI Speakers Bureau, Faculty Engagement Corps, and Iowa State Fair exhibit. For more information, see the University Communication and Marketing web site.

University Creative Services

University Creative Services (300 Plaza Centre One; 319-384-0040) produces print publications, websites, and other projects that share the University’s stories with alumni and friends, current and prospective students, faculty and staff, and other key audiences. UCS work includes a facts brochure and visitors guide distributed free across campus; Iowa Now, the online UI news site; weekly events highlights on the UI home page; institutional branding and advertising initiatives; recruiting materials for the Office of Admissions; updates to the UI Facebook and Twitter feeds; and much more. To suggest story ideas or request copies of publications, contact Lin Larson, 319-384-0042, lin-larson@uiowa.edu.

UI Health Care Media Relations

UI Health Care Media Relations (E110 General Hospital; 319-356-3945) provides news and media services for the Colleges of Dentistry, Medicine, Nursing, Pharmacy and Public Health, and the State Hygienic Laboratory at the University of Iowa.

Transportation/Parking

The Department of Parking and Transportation offers a wide range of services providing access to the University campus and supporting intracampus mobility.  These services are offered to faculty, staff, students, patients, visitors, and other members of the general public.  The department consists of Parking, CAMBUS, and Fleet Services.

Parking

Faculty and Staff parking is provided for a fee on a permit basis through the Parking Services division.  Parking for students is also provided on a permit or hourly basis.  Parking Services has two office locations: IMU Parking Ramp and The West Campus Transportation Center.  Parking also enforces parking regulations.  The Commuter Programs division provides an employee vanpool program, carpool matching service, bicycle registration, and discounted transit passes for the Iowa City and Coralville transit systems.  In addition, the University has partnered with Zipcar, a car-sharing company, to provide vehicles on campus for University faculty, staff, and students to reserve on an hourly basis for their personal use.  Employees may apply for parking permits and bus passes, get on a permit waitlist, appeal parking citations, pay parking citations and register bicycles using the Online Services at the Parking and Transportation web site.  The Parking Facilities Operations division is responsible for operating cashiered facilities and meters and for maintaining lots, ramps, and equipment.

Cambus

The department operates the intracampus public transit system called CAMBUS.  The service is no-fare and open to the general public.  The system provides shuttle transportation throughout the main campus as well as a connection to the UI Research Park (formerly the Oakdale campus).  All buses are accessible to persons with disabilities.  A specialized transportation service for persons with disabilities is provided by the CAMBUS Bionic Bus service.  Special shuttle transportation services are also provided for athletic events, orientation, and other University activities.  CAMBUS provides a real-time passenger information system, called BONGO, which can be accessed at www.ebongo.org.  The CAMBUS Office is located in the West Campus Transportation Center on Evashevski Drive immediately north of Kinnick Stadium.

Fleet Services

Fleet Services provides vehicles to qualified University faculty, staff, students, and departments through short-term rentals and long-term leases.  Fleet Services also has vehicle repair and fueling facilities that provide services for both University and government owned vehicles. 

Lost and Found

The University Lost and Found Office is located on the southwest side of University Capitol Centre (200 S. Capitol Street) on the lower level.

Department of Public Safety

808 University Capitol Center (200 So. Capitol St.)
335-5022 (general number & 24 hour Police Dispatch)
Website: http://police.uiowa.edu

The University of Iowa’s Department of Public Safety provides law enforcement and other public safety services to promote a more secure environment in which the University can pursue its role in education and community service.  Any crimes occurring in or on University owned buildings and properties should be reported directly to the UI Police rather than to the Iowa City Police.

Police Division

The major responsibility of the Police Division is the 24-hour patrol of University properties by state certified police officers.  Police officers provide protection for persons and property, law enforcement and public information services for University members and visitors to campus.  All UI Police Officers are certified to administer emergency first aid, cardiopulmonary resuscitation (CPR) and are trained in the use of Automated External Defibrillators (AEDs) which are carried in the marked police vehicles.

Other services provided include: security assessments of UI buildings and property, lost and found for UI community (phone 384-2797), and fingerprinting services (Monday-Tuesday 10:30 AM to 1:00 PM and 1:30 PM to 6:00 PM; and, Wednesday-Friday 9:00 AM to 1:00 PM and 1:30 PM to 4:30 PM).

Crime Prevention

The UI Police Crime Prevention Specialist (CPS) is available to all faculty, staff and students.  The CPS is trained in basic and advanced crime prevention with an emphasis on campus crime prevention.  Educational presentations are available upon request at no cost.  Presentations and informational materials include: Violent Incident Survival Training (V.I.S.T.), a class designed to prepare you mentally and physically in the event of an active shooter scenario; Rape Aggression Defense (R.A.D.) class—R.A.D. is the largest self-defense course in the nation specifically designed for women, but also offered to men; alcohol awareness; club drug information; dealing with disruptive persons; identity theft information; and, Project UV & ID designed to discourage theft and promote registration of student owned valuables.  The CPS publishes the Crime Prevention Newsletter several times a year, located on the Public Safety website. Please contact the UI Crime Prevention office at (319) 335-5043 for information and/or to schedule educational offerings.

Fire Safety

The Fire Safety and Security Coordinator (FSSC) maintains a comprehensive university fire inspection and prevention program, acts as the university liaison with state and local fire and emergency management officials, assists with fire safety inspections of university buildings, enforces fire safety and emergency management directives, collects and prepares related documentation for dissemination to key personnel, researches and enforces all applicable codes, standards, laws to ensure that the university is in compliance and serves as a member of the Fire Safety Advisory Group. Please contact FSSC at (319) 335-5389 for fire safety related information.

Security Division

The Security Division provides building and property security checks, which includes all residence halls. In addition they report any irregularities or emergency situations including visible smoke or fire; water or gas leaks and any observed safety hazards.  The Security Division is responsible for unlocking and locking selected buildings at designated times. The Security Division operates the Nite-Ride program.  Nite-Ride is a free service which offers transportation to students, faculty, and staff during specified times, on specified routes.  Nite-Ride information can be found at the Department of Public Safety web site.

Communications Division

The Communications Division monitors all police radio traffic; DPS phone lines; 911 calls; Closed Circuit Television (CCTV) video surveillance feeds; Code Blue emergency phones; University fire alarms and various other building alarm systems.  The Communications Division is instrumental for getting police, fire, ambulance, and at times, maintenance personnel to designated areas of concern. The Communications Division is also responsible for disseminating campus wide emergency communications (Hawk Alert) and the outdoor warning system.

Investigative Division

The Investigative Division conducts criminal investigations of crimes committed on The University of Iowa properties and refers cases for prosecution to the Johnson County Attorney’s Office. Investigators also participate in the Johnson County Sexual Assault Response Team, Johnson County Drug Task Force and the UI Department of Public Safety Sex Crimes Unit. One investigator is assigned solely to Threat Assessment Team.  The investigative Division also works closely with other state and federal law enforcement agencies. You may contact the Threat Assessment investigator at 384-2787.

Police Officers as well as Investigators of the UI Department of Public Safety are commissioned law enforcement officers of the State of Iowa and have the authority to apprehend and arrest those in violation of local, state and federal laws.

Health Care

Staff members and their families may obtain health care on a fee basis through the University of Iowa Hospitals and Clinics, the nation’s largest university-owned teaching hospital. This major medical center provides a full array of tertiary health care services through 16 specialty and more than 80 subspecialty disciplines of medicine and dentistry. Staff members and their families wishing to establish a family physician relationship may choose from physicians on the staff at University Hospitals or from physicians practicing in the University’s community medical facilities. Family physicians are available through the Departments of Family Medicine, Internal Medicine, Obstetrics and Gynecology, and Pediatrics.

Dental Care

Dental care is available for adults and children at the UI College of Dentistry & Dental Clinics.  The UI College of Dentistry is the only dental school in the United States with graduate programs in all specialties recognized by the American Dental Association. College of Dentistry patients receive treatment in the faculty private practice clinics or student clinics in the Dental Science Building across from Carver Hawkeye Arena. Dental care is also available at UIHC’s Hospital Dentistry Institute in the Pomerantz Pavilion. Our general dentists and specialists conduct their practices in a manner similar to private dental providers in the community 

Patient care in the student (pre-doctoral and graduate) clinics is under the close supervision of faculty.  Reduced fees are offered in the student clinics as compensation for the additional time required for completion of treatment. A Pre-doctoral Incentive Program (PIP) is available to UI employees and their dependents with Delta Dental II or Medical House Staff coverage.  Under the PIP Program, the University will pay 100% (no co-pay or deductible required) of treatment currently covered under the dental plan --up to a participant's annual maximum--as long as the treatment is provided by students (dental students and dental residents) at the College of Dentistry.

To make an appointment with a general dentist or specialty dentist at the College of Dentistry or to learn more about our student clinics, call 319-335-7499.  Appointments at Hospital Dentistry Institute may be scheduled by calling 319-356-2205. Please visit the College of Dentistry web site for more information.

University Employee Health Clinic (UEHC)

The UEHC is a comprehensive health service for University employees.  Its goals are to identify work-related hazards, monitor occupational safety and health, and prevent and control disease for University employees.  To achieve these goals, the UEHC will provide UI employees with a variety of services that include hearing, tuberculosis, and pulmonary function screenings; evaluation and treatment of exposures to chemical hazards, infectious agents, and blood-borne pathogens; and targeted pre-employment physicals.

Workers Health Care

All employees who are injured on the job must be seen at UI Health Works at North Liberty.  This clinic provides high-quality medical services to employees with work-related injuries and illnesses.  Practitioners providing care, as well as other specialists at the UIHC, understand the relationship between work-related exposures and health.  Through the expertise of specially trained clinical staff, workers are returned to their jobs as quickly as can be safely accomplished.  Patients are referred to specialists when needed.  Care can be received at UI Health Works from 8:00 a.m. to 4:30 p.m., Monday through Friday.  The UIHC Emergency Treatment Center, which is open 24 hours a day, seven days a week, can be used for emergency care or when the clinic is closed.  Follow-up care will be provided in the clinic.

Environmental Health and Safety

Environmental Health and Safety provides University-wide services in areas related to employee health and safety.  Responsibilities are concentrated in the following areas:  biological safety, chemical safety, radiation safety; ergonomics, occupational health and safety; biological, chemical, radioactive and universal waste management; and select environmental areas.

The office provides consultative services to departments and offices to assist in the evaluation and implementation of their own occupational safety and health programs. In addition, consultative services are provided in select environmental areas. The office interfaces with state and federal regulatory agencies in order to facilitate compliance with applicable regulations and to communicate those requirements to the University community.

The office administers The University’s licenses for radioactive materials and machine-generated radiation. Program activities focus on monitoring and protecting employees and the public from unnecessary exposure to radiation resulting from University-related activities.

In addition, the office provides direct services in the form of training sessions, workplace surveys, classroom lectures, and hazardous chemical and radiation waste pick-up. The office also maintains a current library of health and training materials, which are available to the University community, and it provides ergonomic assessments on request.

UI Wellness liveWELL Program

The liveWELL Program offered by UI Wellness, a unit of Human Resources, provides a range of free and confidential wellness services to support faculty and staff in their health improvement efforts.  A Personal Health Assessment (PHA) is the foundation of the program, allowing employees to receive a tailored feedback report and annual financial incentive, while providing the University with valuable data regarding population health trends.  Additional programs include a Health Coach Service, Weight Management programs, Stress Management programs, and a membership incentive to use University Recreation facilities.  For information, please visit the liveWELL web site.

Faculty and Staff Services/Employee Assistance Program (EAP)

The EAP is a confidential, no cost service for University of Iowa faculty and staff who have a regular 50% (or greater) appointment, and their family members.  Our goal is to inspire ongoing individual and organizational development, while contributing to the health and well-being of the UI community.  We do this by providing brief counseling (up to four sessions), counseling referral, facilitated discussions, financial crisis interventions, assessment and referral, educational and training programs, and supervisory consultations.  For more information, please visit the Employee Assistance Program (EAP) web site.

Family Services Office

The Family Services Office provides programming, guidance and information to University-affiliated individuals or their family members regarding family-related concerns.  Services are available in the following areas: child care and child care financial assistance; back-up childcare; eldercare; on-campus lactation facilities; flexible work arrangements; University family-related policies and benefits; and community services and resources.

Resources and Services

Career Development Advising Services

The Career Development Advising Service assists employees with pursuing their personal career goals within The University of Iowa.  The counselors help employees identify new skills to use in their current position, look for a change or opportunity to advance in their current career track, or take their career in an entirely new direction. Our staff helps educate employees about University position descriptions, pay grade matrixes and information, reclassification processes, and promotional pathways.  Additional services include assessing career goals, developing specific search strategies or long range career plans, referral to other University resources, resume and cover letter assistance, and developing interviewing skills and techniques.  This free and confidential service is available to any permanent staff member. Visit the Career Development web site for more information.

Dual Career Network

The University of Iowa established the Dual Career Network (DCN) in 1994 to assist new faculty and staff members’ accompanying partners in locating and securing employment.  The DCN also provides assistance when there is a retention issue based on the partner’s inability to secure suitable employment.  The University is a pioneer in establishing this unique recruiting and retention tool and has since assisted over 60 universities in the U.S., Canada and Germany in setting up similar programs.  The program offers a full range of tailored job search services, including resume/curriculum vita review, assistance in writing job search documents, interviewing assistance, salary negotiations, local workforce information, access to internal and external job openings, and ongoing coaching assistance.

Faculty and Staff Immigration Services

Immigration Services provides assistance to the campus in obtaining immigrant and nonimmigrant work authorizations for international faculty and P&S staff. The office advises and assists faculty, staff, applicants, colleges, and departments on immigration requirements, and serves as a liaison between the University and governmental agencies such as the United States Citizenship and Immigration Services (USCIS), the Department of Labor (DOL), and the State Employment Security Agency (SESA).

Office of Equal Opportunity and Diversity

The Office of Equal Opportunity and Diversity supports and enhances the University's commitment to recruiting and retaining a diverse academic community of faculty, staff, and students in two inextricably linked ways: 1) providing expert advice, education, and services which ensure the University's compliance with all applicable federal, state, and University equal opportunity, affirmative action, nondiscrimination, and civil rights laws, regulations, and policies; and 2) providing leadership and resources that support the University's goal to foster a diverse and inclusive University community.

Office of Faculty and Staff Disability Services

The Office of Faculty and Staff Disability Services interpret policy and advise the campus on employment matters involving health conditions.  Staff provide education and assistance to faculty, staff, applicants, colleges, and departments on specific situations involving the ADA, FMLA, work related injuries, and in other matters of employment of people with health concerns and disabilities.

Office of the Ombudsperson

The Office of the Ombudsperson is a resource for any member of The University of Iowa community, including staff, faculty and students, with a problem or concern.  The office provides confidential, neutral, informal conflict resolution and works to promote fair treatment and fair process.  Services include coaching on effective conflict management, referral to other campus resources, informal assessment of problems, shuttle diplomacy to resolve problems, meeting facilitation, mediation, and workshops on conflict management topics.

Rape Victim Advocacy Program

The Rape Victim Advocacy Program (RVAP) provides advocacy, support, and information to victim/survivors of sexual assault, harassment, and stalking and their partners, friends, and family members immediately following an assault and throughout the healing process.  We also provide services to adults who were sexually abused as children and other types of sex-related crimes. The 24 hour Rape Crisis Line provides phone counseling and in-person advocacy.  RVAP staff members also conduct educational programming on risk-reduction/rape prevention through information, a lending library, an extensive website and programs on issues related to sexual violence.  Services are free and available to everyone in the UI and surrounding communities. For more information, please visit Visit the Rape Victim Advocacy Program (RVAP) web site.

Staff Language and Culture Services

Staff Language and Culture Services assists English Language Learning (ELL) employees and those they work with at all stages of employment in order to advance the employee's productivity and success in the workplace.  Language consultants and specialists do not have to speak the native language of the employee to be of assistance.  Some examples of the services we may provide include the application and hiring process, workplace orientation, communication in the workplace, and professional development.

Women’s Resource and Action Center

The Women's Resource and Action Center (WRAC) creates a community affirming all people and acts as a catalyst for social change by providing information and referrals; advocacy; individual counseling; group services; workshops, films, art shows, and lectures; the Sojourner Truth Library; volunteer training; violence prevention training and resources; leadership development training; diversity and inclusion workshops and conversation groups; and practicum and internship training.  The Center serves university and non-university members and people of all genders are welcome.  For more information, visit the Women's Resource and Action Center (WRAC) web site.

Organizational Effectiveness

UI Learning and Development is the central office for campus-wide training and professional development opportunities for faculty and staff.  The offerings range across four focus areas:  workplace effectiveness; leadership and management; health, safety, and wellness; and personal development.   Nearly all courses and sessions are offered at no charge.  Fee-required sessions are also offered, including Getting Things Done® Essentials, Leading Influencer™, and Your Strengths, Your Development, Your Success: Strengths at Work Workshop. Attend a session, schedule a session for your unit or department, or access courses online through myquickcoach or lynda.uiowa.edu.  You can also register for and complete University-specific online courses located in My Training, (ICON). Series programs, which provide curriculum to meet the needs of targeted campus groups, include the Advanced Management Series, Supervising Today’s Students, Supervising@IOWA, the UI Business Processes Series, the Performance Management Miniseries, and Building Our Global Community Series.  Other special programs include the UI Preparing for Retirement Seminar and the monthly New Faculty and Staff Orientation sessions. Additional resources include the Learning & Development Resource Center (for checking out books, videos and other materials), the Professional Development Internship Program for Staff, the Human Resources Internship Program for Students, and fee assistance for professional development (see the Educational Assistance Opportunities section of this document).

Reward and Recognition offers consulting and resources for staff who are incorporating informal and formal recognition into their workplace.  Departments should use the UI Recognition Guidelines to develop a written departmental program that has a fair, open process that supports financial stewardship.  In addition, campus-wide recognition programs and funding opportunities for areas are presented at the Reward and Recognition web site.

Recreational Services

University recreational facilities include the Campus Recreation and Wellness Center, Field House, Hawkeye Tennis and Recreation Complex, Fitness East, Recreation Building, Hawkeye Recreation Fields, Softball Complex and Macbride Nature Recreation Area.  The following program areas are offered:  Fitness Programs, Lesson Programs, Intramural Sports, Environmental Education, Aquatics, Tennis, Rowing, Outdoor Programs and Sport Clubs.

University recreational facilities include the Campus Recreation and Wellness Center, Field House, Hawkeye Tennis and Recreation Complex, Fitness East, Recreation Building, Hawkeye Recreation Fields, Softball Complex and Macbride Nature Recreation Area.  The following program areas are offered:  Fitness Programs, Lesson Programs, Intramural Sports, Environmental Education, Aquatics, Tennis, Rowing, Outdoor Programs and Sport Clubs.

Athletics

Faculty and staff are offered the opportunity to purchase tickets to athletic events at a reduced rate.  In addition, The University of Iowa Athletics Department operates Finkbine Golf Course, an 18-hole championship course, which is open to staff members, which is open to staff members at a reduced rate.

Iowa Center for the Arts

The University of Iowa is America’s pioneer in the integration of higher education and the creative arts.  As the first university in the nation to grant thesis credit for creative work in the arts, The University of Iowa served as the model for the creative arts programs that now exist in many American universities and colleges.  The legacy of that leadership is found in the Iowa Center for the Arts, a collection of academic and performance units that constitute what may be the most extensive creative arts campus in the country, embracing the arts of fiction, poetry, playwriting, nonfiction writing, classical and contemporary music, jazz, theater, ballet, modern dance, numerous disciplines in the visual arts, multimedia, television, film, arts education, and book arts.  Throughout the campus are programs and activities that embody the University’s commitment to creativity, including the Iowa Writers’ Workshop, the International Writing Program, the Center for the Book, the Center for New Music, the Composers Workshop, the Experimental Music Studios, and the Playwrights Workshop.

Some of the University’s arts facilities were impacted by the 2008 flood.  The School of Music, the School of Art and Art History, and the University of Iowa Museum are presently housed in excellent interim facilities. They are complemented by the Theatre Building, Halsey Hall, Dey House, the English-Philosophy Building, the Samuel Becker Communications Building, and Space Place Theatre in North Hall. Construction is set to begin on three extraordinary buildings that will house Hancher Auditorium, the School of Music, and the School of Art and Art History.  Taken together, these performance and exhibit spaces will form one of the most beautiful and advanced arts centers in the country.

Libraries And Information Technology

Information Technology Services

Information Technology Services (ITS) provides integrated information technology support for The University of Iowa campus.  ITS provides computing facilities; administrative information systems; voice, video, and data services; extensive technological resources for teaching and research needs; Instructional Technology Centers (ITCs); information security resources; and a variety of related services and support.

The University of Iowa Libraries

The University of Iowa library system consists of the Main Library, the Hardin Library for the Health Sciences, and several branch libraries.  The University of Iowa Libraries is the largest library system in Iowa and ranks among the top academic research libraries in the country.  The Libraries house five million volumes, including a number of special collections and archives.  The University Libraries homepage provides access to a wide variety of collections and services, including many electronic resources that are available to all University staff via their HawkIDs. Staff may borrow materials from the Libraries using their UI ID cards.

Iowa Memorial Union (IMU)

"a magnificent Memorial Hall, Student Union....and the hearthstone of the whole University"  - Walter A. Jessup, 11th President of The University of Iowa.

The Iowa Memorial Union, located in the heart of The University of Iowa campus provides the best location for the UI community to come together for ceremony, celebration and collaboration.  The IMU is the activity center for the University, supporting over 500 recognized student organizations, hosting events from conferences to concerts. We have two elegant ballrooms, eighteen meeting rooms, first class catering service and a convenient and quaint hotel.

The Iowa Memorial Union features convenient services such as: the River Room Café for breakfast, lunch and dinner; The Java Hawk ; Hills Bank and Trust Co. branch office; Bijou Theater; Union Market Convenience store;  The Hub, an Official Ticketmaster outlet. The Hub also offers check cashing and fax services for UI students, faculty and staff.  All proceeds from the IMU are used to fund student activities

The Iowa House Hotel, attached to the IMU has a beautiful panoramic view of the Iowa River. The Iowa House makes your stay comfortable with services and rooms of all sizes, including 2 bedroom suites, junior suites, executive guest rooms, complimentary parking, continental breakfast and many more amenities.

A small collection of the University of Iowa Art Museum is located on the third floor.

Iowa Hawk Shops Campus Stores

  • Iowa Hawk Shop– Located in the Old Capitol Mall, the Hawk Shop offers new and used textbooks, school supplies, reference books, and Hawkeye clothing and gifts.  Purchase books and Hawk gear online at www.hawkshop.com
     
  • Tech Connection – Located in Old Capitol Mall, the Tech Connection is an Authorized Apple Campus Store. The store offers computer hardware, software, supplies and peripherals, and consumer audio products.
     
  • Wild Rose Books — A division of the Iowa Hawk Shop, Wild Rose Books is operated in partnership with University of Iowa Hospitals and Clinics Volunteer Services. Located in the Main Entrance Lobby, the store offers a wide selection of best sellers, children’s books, magazines, consumer electronics, and much more. The store serves the staff, faculty, patients, and visitors of University of Iowa Hospitals and Clinics

All of the campus stores accept University IDs, cash, checks, MasterCard, Visa, Discover and American Express.

Staff ID (Iowa One® Card)

University of Iowa faculty and staff can receive an Iowa One® Card from either of these office locations on campus:

The Iowa One® Card Center
3 Jessup Hall
319-335-2716
Monday-Friday 8:00 am to 6:00 pm

UI Health Care Badge Center
C110 General Hospital
319-384-7089
Monday-Friday 7:30 am – 5:00 pm

Hospital staff will be issued a UIHC badge only through the UI Healthcare Badge Center, C110 General Hospital.

There are many locations on campus that accept or require the use of your Iowa One ® Card or UIHC badge to verify your status and permit access to certain University services and facilities, such as:

  • Charging purchases at on campus merchant locations (these purchases will be payroll deducted)*
    • University Book Store
    • Campus dining locations
    • UIHC**
  • Checking out Library materials
  • Door access to secured rooms, labs and buildings
  • Recreational services facilities
  • Flu shots
  • Athletics Ticket Office
  • Hancher Box Office
  • Hawk Shop
  • ITS Information Center
  • Copy centers

Lost or stolen Iowa One® cards should be reported to Iowa One® Card Center at 335-2716 or via email to lostid@uiowa.edu.

Lost or stolen UIHC badges should be reported to UI Healthcare Badge Center at 384-7089, or via email to lostid@uiowa.edu.

*Individuals must opt-in for charging and payroll deduction through Employee Self Service.

**Iowa One cards must be activated in the UI Health Care Badge Center for use at any UIHC Cafeteria, Clinic, Pharmacy or Volunteer Services retail location.