Build the skills to hire, orient, train, motivate and develop student employees.
Why This Series Matters
Supervising student employees takes a special set of skills. The STS certificate program—offered by Learning and Development in partnership with the Pomerantz Career Center and UI STEP—helps UI faculty and staff:
- Hire, orient, and motivate student employees effectively
- Provide impactful training and development opportunities
- Lead and support students to achieve success in their roles
- Contribute to the University of Iowa’s strategic goal of undergraduate student success
Program Details
- Who can participate: All UI faculty and staff
- Format: Attend any individual courses or complete the certificate series
- Certificate requirements: Complete any 6 STS courses of your choice (over one or more semesters)
- Flexibility: All courses are open to all—certificate participation is optional
422
Certificates Awarded
183
Workshops delivered
4264
Participants Trained
Fall 2025 Courses
Navigating the Pre-Employment Process: Job Description Through Interview/Hiring Stage
September 2, 2025 | 1:00 pm – 2:30 pm
The pre-employment process is the first step in creating a top-of-the-line employment culture within your department. During this session, we will focus our discussion on how to attract the top student candidates by improving your workplace culture through highly effective processes at each level of pre-employment. We will focus on job advertisement, creating effective job descriptions, a culture defining interview process, and setting expectations for the student before they start. Gain the competitive edge with your pre-employment processes by attending this workshop.
Enroll Now: Navigating the Pre-employment process
Instructor: Josh Frahm, Senior Associate Director, Student Employment Programs | Pomerantz Career Center
Successfully Training Student Employees
September 11, 2025 | 10:00 am – 11:30 am
Effectively training front-line student employees is vital to the quality of customer service your organization can provide, but training students has some unique challenges. This course will address those challenges while offering participants an opportunity to explore training as a process that begins with your hiring procedures and continues throughout employment. Participants will have the opportunity to interact with each other while designing or updating their own student employee training program using a conceptual framework.
Enroll Now: Successfully Training Student Employees
Instructor: Lindsay Moen, Lead Public Services Librarian | Special Collections & University Archives
Effectively Leading Students
September 18, 2025 | 9:30 am – 11:00 am
My students are hired, so now what? Leading students can be an overwhelming job, but supervisors will leave this course with tips on how to communicate and build relationships with students while at the same time setting boundaries. Students today are asking for opportunities to be challenged in their workplaces, and as supervisors we have the opportunity to model leadership and set the example for our students so they may perform well and develop into strong leaders in their own right. We will also be exploring best practices in student employee supervision and the challenges and opportunities of leading students today!
Enroll Now: Effectively Leading Students
Instructor: Anita Cory, Academic Program Manager | BSN Program
Connecting Work & Academics: Iowa GROW
September 29, 2025 | 1:00 pm - 2:30 pm
Students gain many helpful academic and career skills from student employment. Sometimes, though, they don't readily connect that what they learn in their campus job will help them succeed in college now, and in work later in life. There are many benefits to helping students make academic/work connections. This workshop will share information about IOWA GROW®, a nationally recognized, time effective method for helping students make connections between work and academics. Participants will learn how to have effective IOWA GROW® conversations that improve job satisfaction, supervisor-employee relations, and overall student success.
enroll now: connecting work & academics, Iowa GROW
Instructor: Teri Schnelle, Director, Projects & Partnerships | VP of Student Life
Evaluating Student Employee Performance
October 8, 2025 | 1:30 pm - 3:00 pm
What comes to mind when you think of evaluating employee performance? The once-a-year performance review? One-size-fits-all forms that don’t really match the needs of your staff? Where do I even start? Who has time for that? This session will focus on strategies for providing consistent, ongoing, timely feedback, types of assessments, and how those strategies change as team size increases. Most importantly, you’ll take away some practical ideas you can start with as soon as you get back to your desk – not in a few months!
Enroll Now: Evaluating Student Employee Performance
Instructor: Kimberly Keister, ITS Support Consultant | ITS—Enterprise Services
Effectively Supervising International Students
October 14, 2025 | 9:30 am - 11:00 am
Will you be supervising or interacting with international student employees? If so, this course is for you. International students are a tremendous resource to our campus. Awareness of both the benefits and challenges of cross-cultural supervision will help both supervisors and the students develop productive, positive, and collaborative working relationships. This session will be packed full of practical information as well as strategies for applying what you have learned.
Enroll Now: Supervising International Students
Instructors: Brandon Paulsen, Associate Director, International Student Scholar Services | Shuhui Lin, International Student Support & Engagement Coordinator
Generational Engagement—How Can Supervisors Succeed—Student Led!
October 22, 2025 | 10:00 am – 11:30 am
Have you ever found it difficult to get a grasp on the new generation of workers? Through this workshop we attack the stereotypes of each generation in the workplace and discover what is important to the workplace success of your student staff. We will aim to understand the social and cultural changes that have created a generational disconnect, while understanding that we all still have a lot in common. Our goal through this workshop is for you to walk away with several applicable strategies that will assist in your supervision of students and help you to inspire a more robust work ethic with your student workers.
Enroll Now: General Engagement
Instructor: Daniela Paladino, Professional Development Intern | Pomerantz Career Center
Creating an Effective and Positive Workplace Culture
October 30, 2025 | 1:00 pm – 2:30 pm
The key to having a successful workplace culture, and in turn a successful workplace, starts and ends with your employees. In this case, that involves student employees. This workshop will focus on getting your students on board with your departmental culture from day one. Our presentation will focus on how to set clear expectations, set appropriate goals for your employees, create open and winning relationships, and go through how to hold your employees accountable. We look forward to discussing many tips and best practices in a positive and interactive setting.
Enroll Now: Creating and Effective and Positive Workplace Culture
Instructor: Josh Frahm, Senior Associate Director, Student Employment Programs | Pomerantz Career Center
Course Instructors in Session Order
- Josh Frahm, Senior Associate Director, Student Employment Programs | Pomerantz Career Center
- Lindsay Moen, Lead Public Services Librarian | Special Collections & University Archives
- Anita Cory, Academic Program Manager | BSN Program
- Teri Schnelle, Director, Projects & Partnerships | VP of Student Life
- Kimberly Keister, ITS Support Consultant | ITS—Enterprise Services
- Brandon Paulsen, Associate Director, International Student Scholar Services | Shuhui Lin, International Student Support & Engagement Coordinator
- Daniela Paladino, Professional Development Intern | Pomerantz Career Center
- Josh Frahm, Senior Associate Director, Student Employment Programs | Pomerantz Career Center
A very special thanks to our course instructors for their willingness to share their expertise and knowledge with our campus community!
Please contact Josh Frahm at josh-frahm@uiowa.edu or at 319-353-2838 with any questions.