Competency Description

Ability to foster a welcoming and respectful workplace environment while recognizing personal differences. Ability to work with a variety of individuals and groups in a constructive and respectful manner.

Proficiency Levels & Typical Behaviors

Basic

• Understands the University’s commitment to creating a workplace environment where people of all backgrounds and perspectives feel welcomed and appreciated, and how that commitment relates to one’s role at the university.
• Demonstrates civil and respectful behaviors in support of the Policy on Ethics and Responsibilities for UI Staff and the UI Human Rights policy.
• Knows where to find organizational policies, procedures, and resources related to respectful behavior and free expression.

Working

• Maintains productive work relationships while considering multiple perspectives.
• Resolves conflicts effectively.
• Understands and describes the unit’s commitment to creating a workplace environment where people of all backgrounds and perspectives feel welcomed and appreciated, and the reasons for its importance.
• Contributes to a welcoming and respectful workplace environment as described above.

Extensive

• Promotes a workplace environment where people of all backgrounds and perspectives feel welcomed and appreciated, where every individual is empowered to make a positive impact, and in which workplace concerns are addressed effectively.
• Evaluates impact of unit policies and procedures on employees.
• Recommends policies and practices to advance a welcoming and respectful workplace environment as described above.
• Forms respectful relationships with individuals and organizations representing various constituencies, and seeks regular input to better understand potential issues and to enhance recruitment and retention efforts.
• Supports implementation of unit strategic plans related to a welcoming and respectful workplace environment.
• Engages in on-going self-reflection and continues to advance one’s own knowledge and skills related to fostering a welcoming and respectful workplace environment.
• Recognizes and addresses disrespectful or non-welcoming behavior in one’s unit/department.

Expert/Leader

• Communicates to multiple internal and external constituencies the importance of a welcoming and respectful workplace environment where people of all backgrounds and perspectives feel welcomed and appreciated, and where every individual is empowered to make a positive impact, to advance the UI’s mission.
• Uses data to evaluate outcomes of policies and practices in their unit and implements continuous improvement strategies to enhance a welcoming and respectful workplace environment.
• Coaches and teaches others to develop a welcoming and respectful workplace environment where people of all backgrounds and perspectives feel welcomed and appreciated, and where every individual is empowered to make a positive impact.
• Considers the importance of a welcoming and respectful workplace environment in unit strategic planning.
• Promotes a welcoming and respectful workplace environment that recognizes, celebrates, and rewards behaviors that support the university’s core values.
• Recognizes and addresses disrespectful or non-welcoming behavior, including one’s own; holds people accountable for such behavior.