Supervising Today's Students

Overview and Benefits

It takes a special set of skills to effectively hire, orient, motivate, train, and develop student employees. Therefore, Learning and Development, in partnership with the Pomerantz Career Center and the UI STEP program, is pleased to offer a certificate program for UI faculty and staff which supports the UI strategic goal of undergraduate student success. The Supervising Today's Students Series (STS) focuses on developing skills for individuals who supervise and/or represent undergraduate students, while providing insights on how to best lead and support student employees.

All faculty and staff are invited to take part in the series, or select courses which are most pertinent to their individual needs. All courses are open to all regardless of participation in the certificate program. Participants who complete all STS series requirements will be eligible for a certificate. To be awarded a certificate, participants may complete any six courses of their choice. The courses do not have to all be done in one semester.

In the past 3 years, the Supervising Today’s Students series has awarded 160 certificates to campus supervisors. In 73 workshops, we have had a total of 1,573 university employees attend. If you have any questions about the series, please contact Josh Frahm at or at 319-353-2838.


Pre-Employment Process Coaching

August 29, 2018 | 1:00 pm - 2:30 pm

The pre-employment process is the first step in creating a top of the line employment culture within your department. During this session, we will focus our discussion on how to attract the top student candidates by improving your workplace culture through highly effective processes at each level of pre-employment. We will focus on job advertisement, creating effective job descriptions, a culture defining interview process, and setting expectations for the student before they start. Gain the competitive edge with your pre-employment processes by attending this workshop.

How Students Learn—Help Them Succeed on the Job

September 5, 2018 | 10:30 am – 12:00 pm

Have you ever tried to learn something or teach something to one of your students that seemed fairly simple, yet the key idea was unable to be grasped?  If so, you may have experienced a clash in learning styles. When this happens, communication can break down and learning fails. This can be a frustrating experience for everyone. Through this workshop, our goal is to help you understand your own learning style in order to give you the ability to teach others more effectively. We will also have each participant think about and discuss their own training philosophies and how they can be improved with a better understanding of how your student employees learn best.

Effectively Leading Students

September 10, 2018 | 10:00 am – 11:30 am

My students are hired, so now what? Leading students can be an overwhelming job, but supervisors will leave this course with tips on how to communicate and build relationships with students while at the same time setting boundaries. Students today are asking for opportunities to be challenged in their workplaces, and as supervisors we have the opportunity to model leadership and set the example for our students so they may perform well and develop into strong leaders in their own right. We will also be exploring best practices in student employee supervision and the challenges and opportunities of leading students today!

How to Boost Student Workplace Performance with Strengths Finder

September 18, 2018 | 9:30 am – 11:00 am

Almost 19 Million people have taken the Strengths Finder assessment and your student employees are likely in that count. This interactive session will highlight key tips and tricks to using those Strengths Finder results during the job searching, interviewing, and implementing stages of employment. You’ll leave with new knowledge and tangible items that can be used to implement this with your student employees.

Conflict Management For Student Supervisors

September 27, 2018 | 1:00 pm - 3:00 pm

A critical skill for supervisors is the ability to address conflicts with employees effectively. This workshop will introduce student supervisors to several key conflict management concepts and tools, to help prepare them to respond appropriately to conflicts with student employees. It will be a highly interactive session including large group discussion and small group work. 

Generational Engagement—How Can Supervisors Succeed

October 8, 2018 | 10:00 am - 11:30 am

Have you ever found it difficult to get a grasp on the new generation of workers? Through this workshop we attack the stereotypes of each generation in the workplace and discover what is important to the workplace success of your student staff. We will aim to understand the social and cultural changes that have created a generational disconnect, while understanding that we all still have a lot in common. Our goal through this workshop is for you to walk away with several applicable strategies that will assist in your supervision of students, and help you to inspire a more robust work ethic with your student workers.

Progressive Discipline: The Structure to Student Success

October 15, 2018 | 2:00 pm - 3:30 pm

When students apply for a position on campus, it may be the first time they have ever had a job. This is a great opportunity for student employees to gain experience that will help them beyond the classroom. As a Supervisor, it is your responsibility to set them up for success in your workplace and beyond. This workshop will focus on the creation and implementation of progressive disciplinary policies that aim to benefit the student and the supervisor by creating a fair, consistent, and equitable environment that fosters success. Throughout the workshop we will discuss the basics of creating and implementing a policy that works for a staff of all sizes, how to enforce policies consistently and create an environment where your expectations are met and the work is accomplished.

Effectively Supervising International Students

October 25, 2018 | 9:30 am - 11:00 am

Will you be supervising or interacting with international student employees? If so, this course is for you. International students are a tremendous resource to our campus. Awareness of both the benefits and challenges of cross-cultural supervision will help both supervisors and the students develop productive, positive, and collaborative working relationships. This session will be packed full of practical information as well as strategies for applying what you have learned.

Student Reward & Recognition Programs

November 1, 2018 | 1:00 pm – 2:30 pm

The current generation of students in the workplace values feedback and recognition greatly. This workshop will focus on the importance of having a solid employee recognition strategy in efforts to improve student employee engagement, retention, and performance. Throughout the workshop, we will discuss the important aspects of successful employee recognition programs and work in groups to brainstorm methods of rewarding students within your department. Think of this workshop as the “GUIDE” to Modern Employee Recognition Programs.

Creating an Effective and Positive Workplace Culture

November 6, 2018 | 1:00 pm - 2:30 pm

The key to having a successful workplace culture, and in turn a successful workplace, starts and ends with your employees. In this case, that involves student employees. This workshop will focus on getting your students on board with your departmental culture from day one. Our presentation will focus on how to set clear expectations, set appropriate goals for your employees, create open and winning relationships, and go through how to hold your employees accountable. We look forward to discussing many tips and best practices in a positive and interactive setting.

Course Instructors in Session Order

  • Josh Frahm, Associate Director, Student Employment Programs, Pomerantz Career Center
  • Stephanie Preschel, Assistant Director, Academic Support & Retention
  • Anita Cory, Associate Director-CSIL, Office of Student Life
  • Kelsi Ludvicek, Program Assistant, Jacobson Institute
  • Cynthia Joyce, University Ombudsperson, Office of the President
  • Kyle McEvilly, Senior Academic Advisor, Academic Advising
  • Allison Hursh, Assistant in Instruction, Health & Human Physiology
  • Brandon Paulson, Senior Advisor, ISSS & Shuhui Lin, International Student Support & Engagement Coordinator
  • Jacqueline Kleppe, Director, Collegiate and Community Relations
  • Josh Frahm, Associate Director, Student Employment Programs, Pomerantz Career Cente

A very special thanks to our course instructors for their willingness to share their expertise and knowledge with our campus community!


Open enrollment will occur for each semester. Please register for each class separately when listed on the Employee Self Service site. Available sessions default to alphabetical order and all courses connected to this series will be listed as "STS: course title". Also, watch for our advertising channels (brochures, web, listserv) for current offerings.