Family Services

Campus Address
121-50 USB
Mailing Address

121 University Services Building, Suite 50
Iowa City, IA 52242
United States

To use the Handicare Well Back-up Child Care program, please read all guidelines and complete and return pre-registration/pre-enrollment forms to Family Services.

All forms must be completed and received by Family Services at least two business days in advance of reserving a well back-up child care slot at Handicare, Inc.

Return forms to:
UI Family Services
121-50 USB

If you have questions and/or concerns regarding this service, email Family Services or call 319-335-3558.

Definition of Well Back-up Child Care

For the UI family who needs back-up child care when:

  • Normal school or child care arrangement is temporarily unavailable—e.g., teacher’s day or a break or holiday.
  • Usual school or child care arrangement is unavailable due to weather
  • Parent has not yet found a permanent child care arrangement and needs temporary care
  • Parent’s work or school day is extended and temporary care is needed
  • Recruit is visiting the campus and needs a temporary child care arrangement

Well back-up care is not intended to provide care for an ill child.


  • Those eligible for the program include University of Iowa faculty, staff, or students who require back-up child care to meet work, academic, or life responsibilities.
  • UI recruits or visitors on campus for work or academic reasons also are eligible.

Ages of Children

  • For all children six weeks of age to nine years of age
  • For children with disabilities, age range can be extended based on the disability and the appropriateness of care.

Hours, Days & Location

  • 6:30 a.m. to 6:30 p.m.
  • Monday through Friday, excluding these holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Friday following Thanksgiving, Christmas Eve and Christmas Day, and when extreme weather forces Handicare to close.
  • Handicare is located at 2220 9th St, Coralville, Iowa 

Family Responsibilities

  • Complete and submit pre-registration/pre-enrollment forms to Family Services. The forms must be completed and received by Family Services two business days in advance of a parent requesting care.
  • Request and reserve care by calling Handicare at 319-354-7641. State you are a University of Iowa affiliated family.
  • Provide infant formula, diapers/pull-ups and a change of clothes.
  • Notify Handicare if arriving after 6:30 p.m. and pay any late fees.
  • Pay the back-up child care fee to Handicare the day the care is provided.


  • Fees are based on the number of days in care and age of the child. Contact Handicare for the most up-to-date price information and care options.
  • Late fee range from $25 to $40  (depending upon the age of  the child). Late fees will be charged if a child is picked-up after 6:30 p.m.  

No registration fee is assessed to University of Iowa faculty, staff and students.

Reservation Process

  • Request and reserve care by calling Handicare. at 319-354-7641 between the hours of 6:30 a.m. to 6:30 p.m.
  • State you are a University of Iowa affiliated family.
  • Request a reservation as soon as you know you'll need it.
  • If a child care slot is available when a UI family contacts Handicare and if the care requested is appropriate and staff are available, care will be provided regardless of when the phone request is received. 
  • Prior to a reservation being finalized, a parent must complete and submit all required forms to Family Services.
  • Care may be denied if the family in the past has reserved a slot, was a “no show,” and did not follow the cancellation process and/or did not pay the cancellation fee.

Cancellation Guidelines

A cancellation fee of $25 will be charged to the parent if a reservation is canceled less than 48 hours of the requested/reserved care.

If the parent is a “no show” or does not cancel prior to the required 48 hours and does not pay the $25, future requests for care may be denied.