Contact

Administrative Services

Phone
Fax
319-353-2384
Campus Address
121-10 USB
Mailing Address

121 University Services Building, Suite 10
Iowa City, IA 52242-1911
United States

Hours
The UHR Welcome Center is open 8:00am-5:00pm, Monday through Friday.
Supporting Iowa’s people is job #1 for University Human Resources. As we reflect on the past year, UHR embraced innovative ideas and created positive impact.

Download a PDF version of the 2022 Year in Review.

Note on dates: For 2021-2022, UHR shifted from calendar-year reporting to fiscal-year reporting. This year-in-review summarizes accomplishments since the 2020 report.

Future of Work

To connect with an ever-changing workforce, we integrated findings from the Future of Work initiative into permanent work practices.

  • Issued Future of Work final report in April 2022
  • Launched standardized Self Service application to submit work arrangements for ease of employees and leadership
  • Created Future of Work micro-unit to oversee post-pandemic workforce arrangements

60% Participation

by eligible staff in pulse survey for employees who adopted flexible work arrangements

Turnover Dashboard

created to track monthly employment changes and support recruitment and retention

Diversity, Equity & Inclusion

Joining campus-wide efforts to foster inclusion, we took action that advances DEI.

  • Sponsored 60+ foreign national employees for permanent residency
  • Introduced Spanish-language versions of open enrollment guidebook and benefits options
  • Revamped UHR website to enhance accessibility
  • Sponsored DEI training for Senior HR leaders
  • Translated recruitment materials into four languages (Spanish, Chinese [simplified], Chinese [traditional], and French)
  • Completed CUPA-HR DEI Maturity Index with a group of HR professionals in fall 2021

Compensation, Payroll & Benefits

During FY 2022, we implemented compensation and pay practices that supported recruitment and retention, boosted employee morale, and rewarded professional excellence.

  • Implemented incentive-based compensation for critical areas with difficult-to-fill roles
  • Transitioned university back to single salary increase process
  • Increased SPOT Awards to $300, up from $150 pre-pandemic

University Benefits

partnership on student-loan forgiveness tool

Transaction Hub

completion for 25% of orgs, streamlining operations

Well-Being & Mental Health

We continue to foster overall health and well-being for employees.

  • Launched Emergency Hardship Fund to provide employees up to $1,000 for unforeseen expenses
  • Introduced anonymous CAT leave program
  • Distributed “We’re Here For You” swag at wellness events across campus
  • Hosted mindfulness moments from liveWELL in Zoom meetings
  • Launched Well-Being and Mental Health Collaborative

50,000+

200+

attendees at First Thursday wellness panels

Operational Excellence

We’re committed to enhancing workforce operations for a new era of work. Some highlights of operational achievements from across UHR departments.

  • Integrated Faculty and Staff Disability Services and Employee Labor Relations to improve service to the campus HR community
  • Implemented CMS Covid-19 vaccination and exemption requirements alongside UIHC with a campus completion rate of 97%
  • Created 35 transaction training modules completed by 58 employees
  • EAP sponsored Postvention Mental Health Task Force in partnership with Division of Student Life and Office of the Provost
  • Conducted 10 presentations for campus administrators on recruitment and retention strategies
  • Benefits implemented You Ask, We Answer online resource for open enrollment support
  • Created first leadership newsletter with employee subscription list and hosted in-person leadership events
  • Actively contributed to Iowa Now “Trending Topics” articles, generating more than 7,000 website views
  • Deployed Universal Case Initiation Form to increase efficiency and accuracy of immigration service delivery
  • Talent Acquisition received a $315,000 P3 Program funding award to implement external job placement service to increase efficiency and strategic support of dual career placement
  • Implementation of OE review process to launch recommendations and hired new Senior OE Director and OE Director of Operations

95%

share of users who rated online HR services satisfactory or higher

$2.4B

payroll and fringe benefits paid in calendar year 2021

200+

employment authorizations obtained for UI foreign national employees

18,000+

benefits calls answered from students, employees, and retirees

99.2%

employees who received a performance review

2,041

clients assisted at new Welcome Center

2,800

new benefits enrollments processed

91%

eligible employees completed supervisor training