Assessment, Evaluation, and Survey Assistance

A variety of tools are used to assist in the assessment phase of our consultative process including surveys, focus groups, interviews, and other assessments we deem to be the best fit for a given situation.

On-line assessments are provided as part of our consultative process using a web application, Qualtrics. If you are considering measuring customer service, employee satisfaction, or any other workplace assessment, contact Bruce Drummond at 335-5186.

For general information on assessments and surveys, visit the Balanced ScoreCard Institute. The Survey Handbook, available on that site, written by Archester Houston, Ph.D., Department of the Navy, is especially useful for survey creation.

On-line assessments are provided as part of our consultative process using a web application, Qualtrics. If you are considering measuring customer service, employee satisfaction, or any other workplace assessment, contact Bruce Drummond at 335-5186.

For general information on assessments and surveys, visit the Balanced ScoreCard Institute. The Survey Handbook, available on that site, written by Archester Houston, Ph.D., Department of the Navy, is especially useful for survey creation.

Contact Information

Organizational Effectiveness

Phone
Fax
319-335-2644
Campus Address
121-50 USB
Mailing Address

121 University Services Building, Suite 50
Iowa City, IA 52242-1911
United States