To schedule an appointment, employees may contact us by phone at 319-335-2085, Monday through Friday from 8 a.m. to 5 p.m., or email email@example.com. Limited evening appointments are available, and for crisis situations, same-day appointments can be arranged.
Employees may request release time from work for the initial EAP evaluation period. For subsequent appointments, employees may use available sick leave or vacation time as provided for in III-22.2 and III-23.2. of the university's Operations Manual. Employees scheduled to work third shift may schedule appointments during office hours or by emailing EAP at firstname.lastname@example.org.
Location of Counseling Services
EAP offers appointments at several convenient locations including University Services Building (USB), UI Hospitals and Clinics, and the Campus Recreation and Wellness Center (CRWC). Zoom, Skype, Doxy.me, and phone visits are also available.
Referrals for Ongoing Needs or Specialized Services
If additional counseling is needed beyond four EAP visits, the EAP clinician will assist in identifying appropriate resources and can help facilitate referrals to other university or community providers. We often make follow-up contacts to ensure your individual needs are being met. Employees are responsible for payment of services obtained from other agencies or providers.